🚚 Shipping Methods
Domestic Orders: Domestic orders will be shipped via USPS Priority or FedEx 2-3 Day shipping. (Free shipping offer excludes US territories). Other shipping methods with USPS and FedEx are also available upon checkout. Keep in mind that the USPS Express shipping method will require a signature upon delivery unless otherwise requested, so please be available to receive the package at the scheduled delivery time. If you choose an expedited shipping method, please note that transit times will not include Saturdays or Sundays. Example: If you choose an expedited next day/overnight shipping method and your order is placed on a Friday, your order will deliver on the next available business day being Monday (unless Monday is an observed holiday). *Shipments sent on Fridays will generally deliver on Tuesdays. Some "remote" areas are not guaranteed for delivery in two business days. **Some "remote" areas are not guaranteed as deliverable by Saturday for a Thursday order. In most cases, we will switch these areas to USPS Priority mail.
International Orders: International orders that receive our free shipping promotion will be shipped using Standard Worldwide Mail. Our standard mail option uses Asendia USA as a carrier, which uses a variety of carriers to ship the package to your country. Other shipping methods such as DHL Express, USPS, and FedEx carriers will be available upon checkout. However, additional information may be requested by the carrier for customs clearance. Please keep this in mind and be sure to provide all necessary documents and any other required information needed to properly clear your package through customs. We are not responsible for customs delays or clearance issues. Additionally, estimated delivery time frames for standard and express international shipping options are not guaranteed.
P.O. Boxes: DHL and FedEx Expedited/Express shipping methods do not support deliveries to P.O. boxes. Please use USPS or Standard Worldwide Mail for delivery to P.O. boxes.
Standard Worldwide Mail / Asendia USA
Asendia USA is an economical shipping service option offered to our international customers. When a package is shipped via Asendia, it is sent from the Nootropics Depot warehouse located in Tempe, Arizona, USA to a California HUB for further processing. Upon arriving in California, packages will then be scanned as received. An additional tracking number will also be generated to use with the local carrier at that time. This secondary tracking number can be found when tracking the shipment via the Asendia website. The next scan will be an outbound scan from the facility in California. You may see an approximate 1-3 day delay in tracking due to the travel time from the US to the next international stop. Tracking will then update once the package has arrived at an international stop. Once the package has arrived at an international stop, the local tracking number may then be used to track the progress of the shipment with your local postal service up until final delivery. Please note that the total delivery time for your order may vary depending on your country’s customs agency, local postal system, and ship-to location.
Please use the Asendia website to further track your international shipments. This site will provide additional details, including assigned local tracking numbers.
International FedEx, USPS, DHL, and Asendia Shipping
When selecting FedEx, USPS, DHL, or Asendia as your private carrier for international shipments, there may be additional fees for customs clearance, and FedEx, USPS, DHL, or Asendia may need to contact you to get permission to clear your items through customs. Please be aware of that, and provide FedEx, USPS, DHL, or Asendia with the information needed to properly clear and deliver your package.